Our vision is to create a best-in-class and forward-thinking shopping experience for our global community of black and brown across the African diaspora. We're just getting started, but we're already off to a promising start with the launch of our two initial brands: souk + Sepia and simisienna. With each subsequent brand offering we strive to better serve and meet the unfulfilled needs of our expansive audience.

To achieve these extensive goals, we're looking to add talented and motivated individuals to our growing team. If this appeals to you please apply and let us know! 

The Role

• As our souk + SEPIA Brand President you will have complete ownership over the souk + SEPIA balance sheet, the buck stops with you.
• You will report to and work hand-in-hand with our executive leadership and founding team, while having complete oversight over all brand decisions and direction. You will be responsible for supervising, driving and evaluating the performance of all brand managers.
• Your emphasis will be on making data driven decisions and improvements to brand performance while promoting and preserving UJUU culture across your team. 

What You'll Do

• Set brand performance and financial goals and develop business strategies to reach them
• Prepare, allocate, and gain approval for department budgets
• Evaluate department’s profits and revenue, and calculate risks
• Evaluate and motivate departmental performance and individual team member performance
• Build and approve the department’s hiring plan
• Analyze our brand positioning and distill consumer insights
• Translate brand elements into plans and go-to-market strategies
• Identify and address the needs of department managers and perform administrative tasks to ensure your brand's workflow runs smoothly
• Act as the point of contact between team members and the executive leadership team
• Respond promptly to queries of managers and other internal and external stakeholders
• Suggest more efficient ways to run the office and troubleshoot malfunctions
• Research and identify new business opportunities
• Seek new business tools and methods
• Collaborate with other executives and Brand Presidents to decide on business strategies
• Document, organize, and maintain company intranet and shared working spaces
• Collaborate with colleagues to implement policies and develop improvements
• Review and recommend changes to our company policies
• Ensure compliance with company policies and local, regional and federal regulations

Qualities You Possess

• Strong experience in Shopify Plus, eCommerce, Operations, Financial Planning, and Brand Building
• Strong quantitative skill set: proficient in MS Office, Google office suite and other office management systems
• Portfolio of brand-building and managing projects
• Experience in project management and budgeting
• Data-driven with working knowledge of data analysis and performance metrics
• Entrepreneurially minded and inclined
• Innovative and strategic mindset, an ability to independently connect dots and drive meaningful takeaways from new inputs and data
• Great understanding of business functions (Sales, Engineering, etc.)
• Demonstrable ability and proven track record in strategy-building and implementation 
• Excellent organizational and leadership skills
• Energetic, mature, empathetic and positive person who is self-driven and can work independently
• Ability to remain up-to-date with latest trends and eCommerce industry best practices
• Outstanding communication and interpersonal skills

Our vision is to create a best-in-class and forward-thinking shopping experience for our global community of black and brown across the African diaspora. We're just getting started, but we're already off to a promising start with the launch of our three portfolio brands: souk + Sepia, simisienna and Mango Maison. With each subsequent brand offering we strive to better serve and meet the unfulfilled needs of our expansive audience. 

Souk + SEPIA is looking for an E-Commerce Operations Manager to manage operations and vendor partnerships in support of long term, profitable growth of the marketplace business through strategic e-commerce initiatives. Reporting to the Brand President, you will use your experience in e-commerce operations to partner with a huge variety of multi-category designers and vendors to ensure a best-in-class shopping experience for our customers. You will have the opportunity to collaborate with some of the most passionate and creative team members in the entire industry. 

What you’ll do

• Oversee day-to-day functionality and operations of the website, ensuring white-glove luxury shopping experience for every customer

• Manage on-site merchandise and execute inventory management workflows, ensuring assortment daily freshness and product health by removing unavailable products and communicating opportunities to editorial and e-commerce teams

• Develop and implement monthly reporting on product availability and opportunities for category and brand growth

• Support e-commerce and customer service teams by ensuring conversion capture with product swaps or styling recommendations

• Grow and support VIP customer segment with customer-facing communications and vendor-facing fulfillment management

• Own vendor partnership relationships, working with cross-functional teams to identify quarterly merchandising and content priorities

• Maintain comprehensive understanding of vendor policies to coordinate with cross-functional teams, keeping website and customer expectations aligned with shopping, delivery, and returns experiences

• Prepare and communicate quarterly vendor operational reviews to continuously optimize and improve vendor performance while growing vendor business on-site

• Partner with editorial and e-commerce teams to identify, conduct outreach, and onboard new vendors in regional markets

• Identify opportunities for cost and process savings and continuously optimize based on business goals

• Actively monitor daily data flow between front-end, order management, vendor and financial systems, working with cross-team partners to resolve any discrepancies and issues

• Report on order fulfillment KPIs continuously, translating into executable actions for e-commerce team and vendors accordingly. These include status and timing reports on fulfillment, returns, cancellations by vendor

• Present and deliver commerce KPIs to internal stakeholders and external vendor partners on a weekly and monthly cadence

You’ll sweep us off our feet if:

• You are passionate about our community and excited to roll our unique, high quality fashion pieces that will align with trends and create them. 

• You understand how customers shop online and use strategic thinking and innovation to create a seamless and fresh site experience for our customers.

• You’re a visionary constantly looking for ways to set us apart from the competition, driving new and enhanced functionality to make the shopping experience easy and convenient.

• You use data and insights to make informed and impactful decisions and you have the acumen to translate complex data into actions and improvements.

• You have an incredible focus on operational excellence and getting the fundamentals right and can identify opportunities for efficiency and improvement.

• You build trust quickly and can lead by influence, creating impact through partnership as well as ownership.

• You believe in and prioritize the collective success of the team and are quick to jump in, help, mentor, and coach your fellow team members.

You’ll make an impact by:

• Creating an exemplary site experience for your division – You’ll help drive the holistic site strategy and operational performance for your division and play a key role in enhancing the customer journey on our site to win customers’ hearts and minds. Using market and customer data, you’ll enable a seamless and optimized experience, helping to manage the product roadmap and tooling needs, reporting and KPIs, A/B testing, taxonomy, search, SEO, and more.

• Structuring complex and ambiguous strategic problems – You’ll continuously analyze our eCommerce business and develop and implement site strategies to improve the end-to-end customer journey, driving innovation and growth for your Division. You’ll develop hypotheses and execute in-depth analyses, translating data into actionable insights and recommendations.

• Monitoring site health and performance through analytics and key metrics – You’ll help conduct internal business reviews and support the development of site metrics and dashboards to monitor site health and influence the overall direction for the site. You’ll also identify and escalate key site issues, and conduct root cause analyses to recommend and implement fixes.

• Operating with excellence – You’ll land the fundamentals and create and help scale best-in-class efficient workflows, processes and timelines, embedding operational excellence into everything you do.

• Becoming an invaluable strategic partner to internal stakeholders – You’ll advise on and partner with various internal teams to improve processes, identify opportunities, and scale best practice and governance, driving continual assessment and improvement of the site’s strategic direction and execution.

THE MARKETING DEPARTMENT

Within MANGO Maison our Marketing Manager serves to lead and set the vision for one of our most critical departments, the Marketing Department. The Marketing Department is ultimately responsible for resonating with our end users by converting our many beloved community members into the new enthusiastic, loyal, and recurring customers that actively drive our revenues.  The Marketing Department at MANGO Maison  is interdisciplinary in nature in that the team members are responsible for translating the needs, requests, and demands of the Customer Service team into marketing assets and strategies that resonate with our target demographic. Additionally the department is responsible for communicating newly surfaced and emergent trends or demands to the Merchandising and Fulfillment team in order to optimize the MANGO Maison sales funnel. 

Role Description

• Build marketing programs to support specific marketing objectives across different channels and segments in support of our overall strategic marketing plan
• Oversee social media strategy and implementation
• Evaluate the impact of marketing programs in achieving their stated objectives, including impact on lead flow, LTV and retention
• Partner with creative teams, other internal stakeholders, and external agencies and vendors
• Lead the execution of marketing programs from start to finish, driving collaboration with the stakeholders and leveraging the right internal processes
• Work with the other marketing teams, other internal stakeholders, and external agencies and vendors
• Establish and maintain brand budgets
• Create marketing reports to show to executives

Qualifications and Skills

• Familiarity and high competency with shopify platforms and apps
• Experience building complex marketing programs and reporting on the results
• Firm grasp on various marketing platforms, channels, and best practices, including social, digital, and email marketing
• Exposure to digital and direct response marketing
• Competence as a creative writer with an eye for great emails and landing pages
• Strong project management skills
• Experience managing a brand across multiple markets
• Creative thinking and strong problem-solving ability, including metrics-driven thinking
• Strategic thinker able to identify long-term opportunities and trends
• Content creation experience
• SEO and PPC experience, certifications preferred
• Familiarity with third party vendors  and software/tools, including the following: Marketo, Hubspot, Salesforce, Braze, Klaviyo, Mailchimp

Our vision is to create a best-in-class and forward-thinking shopping experience for our global community of black and brown across the African diaspora. We're just getting started, but we're already off to a promising start with the launch of our two initial brands: souk + Sepia and simisienna. With each subsequent brand offering we strive to better serve and meet the unfulfilled needs of our expansive audience.

To achieve these extensive goals, we're looking to add talented and motivated individuals to our growing team. If this appeals to you please apply and let us know! 

The Role

• As our simisienna Community Manager you will oversee our social media accounts. You will be responsible for creating original text and video content, managing posts and responding to followers. You will manage the brand image in a cohesive way across all channels to achieve our marketing and sales goals.
• You're expected to be innovative and cutting edge on all things digital: including memes, the latest digital technologies and social media trends. You should have excellent communication skills and be able to express our company’s views creatively.
• Your ultimate objective is to maintain our brand voice and sense of intimacy and familiarity with our community members while optimizing for high levels of web traffic and customer engagement.

What You'll Do

• Oversee management of Instagram, Facebook, Pinterest, Twitter & TikTok properties
• Create, maintain, and update our brand social media as necessary
• Organize and participate in events to build community and boost brand awareness
• Perform research on current benchmark trends and audience preferences
• Design and implement social media strategy to align with business goals
• Set specific objectives and report on ROI
• Generate, edit, publish and share engaging content daily (e.g. original text, photos, videos and news)
• Monitor SEO and web traffic metrics
• Collaborate with other teams, like marketing, sales and customer service to ensure brand consistency
• Communicate with followers, respond to queries in a timely manner and monitor customer reviews
• Oversee social media accounts’ design (e.g. Facebook timeline cover, profile pictures and blog layout)
• Suggest and implement new features to develop brand awareness, like promotions and competitions
• Remain up-to-date with current technologies and trends in social media, design tools and applications
• Create and distribute platform appropriate memes and playful images that capture our brand voice and aesthetic
• Responding to comments and customer queries in a timely manner
• Build relationships with customers, potential customers, industry professionals and journalists
• Gather feedback and translate insights gleaned from daily and frequent communication with our community members across social to our marketing, customer experience, and operations teams

Qualities You Possess

• Proven work experience as a community manager, particularly across socials for brands
• Experience launching community initiatives (e.g. building an online forum, launching an ambassador program, creating an event series and writing an email newsletter)
• Ability to identify and track relevant community metrics (e.g. repeat attendance at events)
• Ability to identify target audience preferences and trends
• Solid knowledge of SEO, keyword research and Google Analytics
• Excellent written communication and copywriting skills
• Data-driven with working knowledge of data analysis and performance metrics
• Ability to interpret website traffic and online customer engagement metrics
• Knowledge of online marketing and marketing channels
• Knowledge of digital technology trends
• Familiarity with web design
• Attention to detail and ability to multitask
• Energetic, mature, empathetic and positive person who is self-driven and can work independently

Our vision is to create a best-in-class and forward-thinking shopping experience for our global community of black and brown across the African diaspora. We're just getting started, but we're already off to a promising start with the launch of our two initial brands: souk + Sepia and simisienna. With each subsequent brand offering we strive to better serve and meet the unfulfilled needs of our expansive audience.

To achieve these extensive goals, we're looking to add talented and motivated individuals to our growing team. If this appeals to you please apply and let us know! 

The Role

• As our Director of Engineering you will be responsible for architecting and overseeing our overall technology stack and ecosystem across brands and properties.
• Your primarily objectives will orient around ensuring standardization and synchronicity across development and engineering initiatives, in addition to prioritizing  consumer experience, safety, and security across all platforms. 

What You'll Do

• Prepare and manage the engineering department’s budget
• Manage engineering teams and projects end-to-end
• Manage software development projects by setting requirements, goals and timelines
• Hire, manage and coordinate internal teams, including security, IT and developers
• Design, build, and manage data infrastructures across respective brands and properties
• Write well designed, testable, efficient code by using best software development practices
• Create and manage technical documentation outlining current systems and technology implemented
• Implement new systems and remain abreast of emerging technologies and trends
• Translate needs across teams and coordinate with external stakeholders for new integrations and tools
• Review and update policies relevant to internal systems and equipment
• Design strategies for future development projects based on the company’s overall objectives and resources
• Hire engineers and coordinate their training
• Implement innovative technologies
• Monitor reliability and performance of all internal systems to suggest improvements
• Ensure compliance with security regulations

Qualities You Possess

• 5+ years experience building and architecting consumer experiences across Shopify (Shopify Plus), Magento, and other eCommerce based web technologies
• Prior experience as a director of engineering or in a similar senior-level position at an engineering department
• Deep knowledge of HTML5, CSS3, Shopify Polaris, React JS, JQuery php, javascript, platform APIs, Shopify themes, apps and infrastructure
• Experience building responsive interfaces and debugging for variety of devices and browsers
• Good understanding of full-stack web application - authentication, consuming and interacting with external API, sending requests from the front-end and responding to requests in the back-end
• Ability to work with large datasets, exporting data from other systems and importing data into Shopify
• Experience with Git version control and continuous integration
• Knowledge of tools like ShipStation, Mailchimp and other platforms that support the eCommerce user experience
• Basic knowledge of GraphQL
• Having a Shopify partner account and ability to demonstrate your work in Shopify
• Strong eye for aesthetics and attention to detail
• Energetic, mature, empathetic and positive person who is self-driven and can work independently
• Leadership abilities with a strategic mind
• Excellent project management skills
• Ability to work and thrive in a fast-paced environment, learn rapidly and master diverse web technologies and techniques

Our vision is to create a best-in-class and forward-thinking shopping experience for our global community of black and brown across the African diaspora. We're just getting started, but we're already off to a promising start with the launch of our two initial brands: souk + Sepia and simisienna. With each subsequent brand offering we strive to better serve and meet the unfulfilled needs of our expansive audience.

To achieve these extensive goals, we're looking to add talented and motivated individuals to our growing team. If this appeals to you please apply and let us know!

The Role

• As our People Operations Lead, you will be the establishing member of People Operations (HR) department. You will have a driving role in formulating and standardizing the processes guiding the entire life cycle of an employee's experience with Ujuu.
• You will touch, and have ownership over, everything from recruiting, hiring and onboarding to promoting team culture, defining benefits, conducting exit interviews and more. 

What You'll Do

• Collaborate with leadership to construct and manage our recruiting, hiring, and onboarding process flows
• Build, manage, and serve as the primary touchpoint for the pipeline of candidates for each respective and projected job opening within the UJUU family of brands
• Oversee our internal company intranet and shared resources center
• Establish our internal People Operations department and build internal processes for routine HR  operations, such as performance reviews and exit interviews
• Support employees on a day-to-day basis and answer questions about benefits and company policies
• Maintain records of personnel-related data (payroll, personal information, leaves, turnover rates etc.) in the database and ensure all employment requirements are met
• Keep track of and analyze HR metrics
• Prioritize and assume the lead in coordinating  team strengthening and morale building exercises
• Create and complete ad-hoc HR projects, like collection of employee feedback
• Ensure that leadership and the company overall is evolving, adapting, and incorporating feedback and lessons learned from all team member experiences
• Grow the People Operations Team as UJUU continues to expand and scale

Qualities You Possess

• Energetic, mature, empathetic and positive person who is self-driven and can work independently
• Reflective and continuously looking to learn from new inputs, experiences, and data
• Ability to assess a situation and problem-solve for a positive outcome
• Strong written and oral communication skills
• Detail-oriented and exceptionally-organized
• Ability to work with high confidentiality
• Comfort with social media recruiting
• Experience with Google suite, including Gmail, Google Calendar and Google Docs
• Experience with Microsoft Office suite, including Word and Excel
• Familiarity with, and ability to quickly learn and adjust to new and emerging HR related platforms and vendors

Main Responsibilities

• Lead execution of all Influencer plans for UJUUBrands
• Track, monitor, analyze and communicate Influencer Marketing results on a regular basis, and optimize based on results
• Manage media and influencer events and seeding initiatives as needed, including the development and sourcing of branded materials and collateral
• Liaise with social media team to create a seamless integration of the brand’s partnership and influencer strategies with content marketing efforts
• Evaluate opportunities for influencer and brand partnerships to grow awareness and increase reach.
• Build relationships and coordinate all talent contracts
• Manage the multi-tiered influencer approach (in collaboration with the broader E-Comm team) including affiliate programs, seeding, opportunistic influencer activations, and fully integrated influencer-led marketing campaigns
• Proactively manage the brand’s “influencer funnel,” constantly refreshing it with fresh, authentic, on-trend advocates for UJUUBrands
• Stay ahead of the rapidly evolving influencer landscape to ensure UJUUBrands gain more engagement than competition
• Constantly update and develop the brand’s roster of influencers based on brand marketing objectives

Qualifications, Skills, Knowledge & Experience

• Excellent verbal and written communications, time management, and relationship-building skills
• Must be organized, detail-oriented, and able to prioritize multiple projects in a fast-paced environment
• Attention to detail, resourceful, with a can-do attitude
• Proven experience with tracking/reporting Impressions, Reach, ROI, and other KPIs
• Solution-oriented and collaborative leader (must work well with other functions and departments)
• Drive to find innovative and effective ways to excite and engage influencers with an emphasis on scaling the program
• Experience with negotiating contracts and maintaining vendor relationships
• Interest in influencer + brand marketing with an emphasis on building community

Our vision is to create a best-in-class and forward-thinking shopping experience for our global community of black and brown across the African diaspora. We're just getting started, but we're already off to a promising start with the launch of our three portfolio brands: souk + Sepia, simisienna and Mango Maison. With each subsequent brand offering, we strive to better serve and meet the unfulfilled needs of our expansive audience. In order to realize this vision, it is imperative that we build a best in the class Office Operations department

ABOUT THE WAREHOUSE ASSOCIATE

Within UJUU the Office Operations Department is a dynamic department that necessarily evolves as UJUU continuously matures and further realizes it’s vision. The UJUU Warehouse Associate is responsible for carrying out the logistics of receiving, processing, storing and sending inventory according to purchase orders and shipping schedules. Their duties include loading orders onto trucks and shipping containers, organizing incoming stock and putting the appropriate labels on outgoing parcels.

HERE’S WHAT YOU’LL DO IN THIS ROLE:

• Collecting merchandise from the distribution center and safely transporting materials to the shipping bay

• Receiving and documenting merchandise for delivery or return

• Maintaining an inventory record for all merchandise entering or exiting the warehouse

• Identifying any missing, lost or damaged materials and immediately notifying the department manager or supervisor 

• Ensuring that all the merchandise is safely and securely packed and labeled for shipping

• Managing all merchandise with appropriate care

• Assisting with training of newly employed team members

• Scanning labels to ensure products are shipped to the right destination

Our vision is to create a best-in-class and forward-thinking shopping experience for our global community of black and brown across the African diaspora. We're just getting started, but we're already off to a promising start with the launch of our three portfolio brands: souk + Sepia, simisienna and Mango Maison. With each subsequent brand offering, we strive to better serve and meet the unfulfilled needs of our expansive audience. In order to realize this vision, it is imperative that we build a best in the class Office Operations department

ABOUT THE RETAIL ASSOCIATE

Within UJUU the Office Operations Department is a dynamic department that necessarily evolves as UJUU continuously matures and further realizes it’s vision. The UJUU Warehouse Associate is responsible for carrying out the logistics of receiving, processing, storing and sending inventory according to purchase orders and shipping schedules. Their duties include loading orders onto trucks and shipping containers, organizing incoming stock and putting the appropriate labels on outgoing parcels.

HERE’S WHAT YOU’LL DO IN THIS ROLE:

• Collecting merchandise from the distribution center and safely transporting materials to the shipping bay
• Receiving and documenting merchandise for delivery or return
• Maintaining an inventory record for all merchandise entering or exiting the warehouse
• Identifying any missing, lost or damaged materials and immediately notifying the department manager or supervisor
• Ensuring that all the merchandise is safely and securely packed and labeled for shipping
• Managing all merchandise with appropriate care
• Assisting with training of newly employed team members
• Scanning labels to ensure products are shipped to the right destination

Our vision is to create a best-in-class and forward-thinking shopping experience for our global community of black and brown across the African diaspora. We're just getting started, but we're already off to a promising start with the launch of our two initial brands: souk + Sepia and simisienna. With each subsequent brand offering we strive to better serve and meet the unfulfilled needs of our expansive audience.

To achieve these extensive goals, we're looking to add talented and motivated individuals to our growing team. If this appeals to you please apply and let us know! 

The Role

• As our studio Creative Director you will serve as the creative leader and unifying thread across the marketing, creative, and branding efforts of each of our brands.
• You will have the lead role in building out our marketing departments and will be responsible for both defining and evolving our entire aesthetic as a company and across each of our individual brands. 

What You'll Do

• Archetype the visual brand identity for each UJUU brand and property
• Conceive and implement concepts, guidelines and strategies in various creative projects and oversee them to completion
• Shape brand standards and create procedures to ensure all products are brand appropriate
• Recruit, hire, direct and motivate teams of art directors, illustrators, copywriters etc. to help them use their talents effectively
• Supervise the creative team's daily workflow, assign project workload, and monitor deadlines and respective marketing budgets
• Train and guide subordinates into accomplished professionals
• Evaluate trends, assess new data and keep up-to-date with the latest marketing techniques
• Monitor results of team efforts and propose actions for the future
• Lead brainstorming/creative sessions to generate ideas
• Write and design unique and well-crafted copy that resonates and directly speaks to our UJUU community
• Revise content and presentations, approve/reject ideas, provide feedback to the team

Qualities You Possess

• Creative and strategic thinker
• Multidisciplinary creative
• Energetic, mature, empathetic and positive person who is self-driven and can work independently
• Excellent working knowledge of software such as Photoshop, Illustrator, InDesign, InVision, Figma, etc
• A minimum of 5 years’ digital experience, particularly with, but not limited to designing for: web, eCommerce platforms, social and emerging technologies
• Proficient at developing branding, evaluating designs, and launching and tracking marketing campaigns
• A solid understanding of design, copy and web practices
• Have an in-depth knowledge of brand development and multichannel marketing models
• Reflective and continuously looking to learn from new inputs, experiences, and data
• Ability to assess a situation and problem-solve for a positive outcome
• Strong written and oral communication skills
• Detail-oriented and exceptionally-organized

Our vision is to create a best-in-class and forward-thinking shopping experience for our global community of black and brown across the African diaspora. We're just getting started, but we're already off to a promising start with the launch of our three initial brands: souk + SEPIA, simisienna and Mango Maison. With each subsequent brand offering we strive to better serve and meet the unfulfilled needs of our expansive audience.

UJUU is seeking a creative and motivated Content Creator to join our Creative team. This role will have the unique opportunity to work closely with our Marketing teams and define the next phase of social for UJUU Brands, in strengthening the voice and personality of the brand across marketing platforms. 

The role reports to the Creative Lead, and supports overall key business priorities, site launches, industry moments, and partnerships initiatives.  This position requires a strong creative intuition, great styling, refined design eye, and proactive approach when it comes to content creation and storytelling. 

You are:

Obsessed with the fashion, style and home and understand how to consistently evolve the brand presence in the fashion world via technology, design, and content creation. You understand the importance of being a thought leader in this space, staying elevated, curated and focused on brand identity. You come to meetings with new initiatives whether it be photography, video or other out of the box brand idea and aren't afraid to challenge the norm. You thrive in a start-up style office environment with little micro-managing, yet are humble enough to know when to turn back and try something else. 

What You'll Do

• Collaborate with other creatives, designers, photographers, and a lot more talented colleagues.
• Conceptualize, create, edit and manage visually compelling photo and video content for UJUU Brands social and marketing platforms
• Create content specifically optimized for Facebook, Instagram (including Feed, Stories, IGTV, Lives, and Reels), YouTube, and other channels as assigned
• Work in partnership with the marketing team to develop a content calendar that supports short and long term marketing goals, and execute against it
• Stay up-to-date on new social media tools, content techniques, and best practices; monitor competitors and other social media leaders to see how we can adapt for UJUUBrand channels
• Work on multiple projects at once, you go above and beyond to push what’s possible on both a creative and technical level.

Qualifications

• Energy, enthusiasm, and proven experience in producing content in a digital role
• Well-rounded creative portfolio of work product
• Proficiency with social and digital marketing platforms, tools and analytics
• Understanding of marketing and brand strategy and ROI evaluation
• Knowledgeable about current events and cultural developments and current trends in fashion, music, entertainment, art + design, technology, and other relevant areas
• Excellent written and verbal communication skills
• Excellent proof-reading skills with an eye for detail
• Ability to successfully multitask and prioritize among running projects
• Capacity to self-manage and work independently, as well as part of a team
• Ability to cross-collaborate with multiple departments
• Ability to perform under pressure and meet tight deadlines
• Ability to hybrid between your location of choice and our NYC showroom.

Our vision is to create a best-in-class and forward-thinking shopping experience for our global community of black and brown across the African diaspora. We're just getting started, but we're already off to a promising start with the launch of our three initial brands: souk + SEPIA, simisienna and Mango Maison. With each subsequent brand offering we strive to better serve and meet the unfulfilled needs of our expansive audience.

Responsibilities

• Take professional pictures in a studio or on location
• Work closely with clients and colleagues to produce high-quality photographic images
• Use different techniques to enhance the photographs as required
• Use photo manipulation software such as Adobe Suite to get desired results
• Recommend creative ideas to exceed expectations of goals and objectives
• Use artistic knowledge to enhance and compose photographs
• Review sets of photographs and select the best results
• Operate various photographic equipment such as single lens reflex cameras and film or digital cameras and lighting

Qualifications

• Proven experience as a photographer in a competitive industry
• Excellent verbal and written communication skills
• Detailed knowledge of photography art and lighting
• Strong creative presence and artistic flair
• Customer focus with a desire to over-deliver on quality
• Able to follow instructions clearly to achieve desired results
• Able to stand and move around for long periods at a time
• Flexible to travel to locations as required of the job

Please provide a portfolio to be considered for this position

Our vision is to create a best-in-class and forward-thinking shopping experience for our global community of black and brown across the African diaspora. We're just getting started, but we're already off to a promising start with the launch of our three initial brands: souk + SEPIA, simisienna and Mango Maison. With each subsequent brand offering we strive to better serve and meet the unfulfilled needs of our expansive audience.

UJUU is seeking a creative and motivated Stylist to join our Creative team. This role will have the unique opportunity to work closely with our Marketing teams and define the next phase of social for UJUU Brands, in strengthening the voice and personality of the brand across marketing platforms. 

The role reports to the Creative Lead, and supports overall key business priorities, site launches, industry moments, and partnerships initiatives.  This position requires a strong creative intuition, refined design eye, and proactive approach when it comes to styling apparel.

What You'll Do

• The Stylist will be responsible for preparing and managing merchandise and sets for on-figure, virtual-model and still life product photography shoots for our e-commerce site. This person will be collaborating with our Photographers to ensure the brand aesthetic is being successfully translated. This person must be able to work under extreme fast paced conditions and be flexible to adapt to change within the photography process.

Please submit a portfolio to be considered for this position.

Our vision is to create a best-in-class and forward-thinking shopping experience for our global community of black and brown across the African diaspora. We're just getting started, but we're already off to a promising start with the launch of our two initial brands: souk + SEPIA and simisienna. With each subsequent brand offering we strive to better serve and meet the unfulfilled needs of our expansive audience.

We are looking for someone who is excited by the opportunity to take the reins and strategically scale our paid social media portfolio (e.g. Facebook, Instagram, Pinterest, Twitter, Google). You will be a thought leader in the paid ads space and work cross-functionally with a group of subject-matter experts to drive business growth. You will need to think big + creative, use data to guide your work, and be comfortable challenging convention. If you enjoy delivering novel marketing strategies, thrive in fast-paced, entrepreneurial environments, and are eager to ideate, execute, and optimize the campaigns that will bring UJUUBrands to the next level, then, we want to hear from you!

Role overview

• Define, refine, and execute the paid social acquisition and retention strategy for Facebook, Instagram, and other key paid social channels
• Lead weekly and monthly paid social media reporting with the purpose of sharing best practices and driving enhanced creative outcomes across the organization
• Effectively manage budget to business goals and financial targets
• Enhance social and other paid media campaigns to maximize conversion rates with high efficiency
• Well-versed in the creative formats and CTAs that work best for each channel
• Efficiently scale existing channels and find new channels to make sure each market segment can reach their growth targets
• Experience in direct response marketing and optimizing for conversion rates
• Collaborate to align campaign strategies and goals across the org
• Write compelling Ad copy with a focus on driving conversions
• Conduct in-depth analysis on Audiences, Industries, campaigns, audience targeting and overall channels performance
• Actively measure and execute A/B split testing for ad copy and landing pages to ensure optimal campaign performance
• Research to stay on top of the latest trends in paid social platforms

Qualities You Possess

• BS and/or MS in Business, Marketing, or similar field
• 5+ years of relevant social media and direct-response marketing experience, ideally for a product-focused digital business (e-commerce or direct-to-consumer businesses preferred) or at an agency/marketing service provider
• Prior experience in a start-up or similar environment
• Proficiency working in-platform across Facebook, Pinterest, etc
• Knowledge of social media, performance marketing, and industry best practices
• You’re a team player who can work both independently and collaboratively
• You are a great storyteller and communicator who can build relationships with a diverse set of stakeholders
• You’re just as comfortable powering through Excel models as you are whipping up white papers or creative presentations
• Highly analytical, solutions-oriented, with a strong attention to detail and ability to work efficiently, prioritize, and manage multiple projects under tight deadlines
• Possess enthusiasm, creativity, an entrepreneurial spirit, and a growth-mindset

Our vision is to create a best-in-class and forward-thinking shopping experience for our global community of black and brown across the African diaspora. We're just getting started, but we're already off to a promising start with the launch of our three portfolio brands: souk + Sepia, simisienna and Mango Maison. With each subsequent brand offering, we strive to better serve and meet the unfulfilled needs of our expansive audience. In order to realize this vision, it is imperative that we build a best in the class Office Operations department

ABOUT THE RETAIL ASSOCIATE

Within UJUU the Office Operations Department is a dynamic department that necessarily evolves as UJUU continuously matures and further realizes it’s vision. The UJUU Warehouse Associate is responsible for carrying out the logistics of receiving, processing, storing and sending inventory according to purchase orders and shipping schedules. Their duties include loading orders onto trucks and shipping containers, organizing incoming stock and putting the appropriate labels on outgoing parcels.

HERE’S WHAT YOU’LL DO IN THIS ROLE:

• Collecting merchandise from the distribution center and safely transporting materials to the shipping bay
• Receiving and documenting merchandise for delivery or return
• Maintaining an inventory record for all merchandise entering or exiting the warehouse
• Identifying any missing, lost or damaged materials and immediately notifying the department manager or supervisor
• Ensuring that all the merchandise is safely and securely packed and labeled for shipping
• Managing all merchandise with appropriate care
• Assisting with training of newly employed team members
• Scanning labels to ensure products are shipped to the right destination

Our vision is to create a best-in-class and forward-thinking shopping experience for our global community of black and brown across the African diaspora. We're just getting started, but we're already off to a promising start with the launch of our two initial brands: souk + Sepia and simisienna. With each subsequent brand offering we strive to better serve and meet the unfulfilled needs of our expansive audience.

To achieve these extensive goals, we're looking to add talented and motivated individuals to our growing team. If this appeals to you please apply and let us know! 

The Role

• As our simisienna Community Manager you will oversee our social media and email/SMS accounts. You will be responsible for creating original text and video content, managing posts and responding to followers. You will manage the brand image in a cohesive way across all channels to achieve our marketing and sales goals.
• You're expected to be innovative and cutting edge on all things digital: including memes, the latest digital technologies and social media trends. You should have excellent communication skills and be able to express our company’s views creatively.
• Your ultimate objective is to maintain our brand voice and sense of intimacy and familiarity with our community members while optimizing for high levels of web traffic and customer engagement.

What You'll Do

• Oversee management of Instagram, Facebook, Pinterest, Twitter & TikTok properties
• Create, maintain, and update our brand social media as necessary
• Organize and participate in events to build community and boost brand awareness
• Perform research on current benchmark trends and audience preferences
• Design and implement social media strategy to align with business goals
• Set specific objectives and report on ROI
• Generate, edit, publish and share engaging content daily (e.g. original text, photos, videos and news)
• Monitor SEO and web traffic metrics
• Collaborate with other teams, like marketing, sales and customer service to ensure brand consistency
• Communicate with followers, respond to queries in a timely manner and monitor customer reviews
• Oversee social media accounts’ design (e.g. Facebook timeline cover, profile pictures and blog layout)
• Suggest and implement new features to develop brand awareness, like promotions and competitions
• Remain up-to-date with current technologies and trends in social media, design tools and applications
• Create and distribute platform appropriate memes and playful images that capture our brand voice and aesthetic
• Responding to comments and customer queries in a timely manner
• Build relationships with customers, potential customers, industry professionals and journalists
• Gather feedback and translate insights gleaned from daily and frequent communication with our community members across social to our marketing, customer experience, and operations teams

Qualities You Possess

• Proven work experience as a community manager, particularly across socials for brands
• Experience launching community initiatives (e.g. building an online forum, launching an ambassador program, creating an event series and writing an email newsletter)
• Ability to identify and track relevant community metrics (e.g. repeat attendance at events)
• Ability to identify target audience preferences and trends
• Solid knowledge of SEO, keyword research and Google Analytics
• Excellent written communication and copywriting skills
• Data-driven with working knowledge of data analysis and performance metrics
• Ability to interpret website traffic and online customer engagement metrics
• Knowledge of online marketing and marketing channels
• Knowledge of digital technology trends
• Familiarity with web design
• Attention to detail and ability to multitask
• Energetic, mature, empathetic and positive person who is self-driven and can work independently

Our vision is to create a best-in-class and forward-thinking shopping experience for our global community of black and brown across the African diaspora. We're just getting started, but we're already off to a promising start with the launch of our three portfolio brands: souk + Sepia, simisienna and Mango Maison. With each subsequent brand offering we strive to better serve and meet the unfulfilled needs of our expansive audience. 

Mango Maison is looking for an Operations Manager to manage operations and vendor partnerships in support of long term, profitable growth of the marketplace business through strategic e-commerce initiatives. Reporting to the Brand President, you will use your experience in e-commerce operations to partner with a huge variety of multi-category designers and vendors to ensure a best-in-class shopping experience for our customers. You will have the opportunity to collaborate with some of the most passionate and creative team members in the entire industry. 

What you’ll do

• Oversee day-to-day functionality and operations of the website, ensuring white-glove luxury shopping experience for every customer

• Manage on-site merchandise and execute inventory management workflows, ensuring assortment daily freshness and product health by removing unavailable products and communicating opportunities to editorial and e-commerce teams

• Develop and implement monthly reporting on product availability and opportunities for category and brand growth

• Support e-commerce and customer service teams by ensuring conversion capture with product swaps or styling recommendations

• Grow and support VIP customer segment with customer-facing communications and vendor-facing fulfillment management

• Own vendor partnership relationships, working with cross-functional teams to identify quarterly merchandising and content priorities

• Maintain comprehensive understanding of vendor policies to coordinate with cross-functional teams, keeping website and customer expectations aligned with shopping, delivery, and returns experiences

• Prepare and communicate quarterly vendor operational reviews to continuously optimize and improve vendor performance while growing vendor business on-site

• Partner with editorial and e-commerce teams to identify, conduct outreach, and onboard new vendors in regional markets

• Identify opportunities for cost and process savings and continuously optimize based on business goals

• Actively monitor daily data flow between front-end, order management, vendor and financial systems, working with cross-team partners to resolve any discrepancies and issues

• Report on order fulfillment KPIs continuously, translating into executable actions for e-commerce team and vendors accordingly. These include status and timing reports on fulfillment, returns, cancellations by vendor

• Present and deliver commerce KPIs to internal stakeholders and external vendor partners on a weekly and monthly cadence

You’ll sweep us off our feet if:

• You are passionate about our community and excited to roll our unique, high quality fashion pieces that will align with trends and create them. 

• You understand how customers shop online and use strategic thinking and innovation to create a seamless and fresh site experience for our customers.

• You’re a visionary constantly looking for ways to set us apart from the competition, driving new and enhanced functionality to make the shopping experience easy and convenient.

• You use data and insights to make informed and impactful decisions and you have the acumen to translate complex data into actions and improvements.

• You have an incredible focus on operational excellence and getting the fundamentals right and can identify opportunities for efficiency and improvement.

• You build trust quickly and can lead by influence, creating impact through partnership as well as ownership.

• You believe in and prioritize the collective success of the team and are quick to jump in, help, mentor, and coach your fellow team members.

You’ll make an impact by:

• Creating an exemplary site experience for your division – You’ll help drive the holistic site strategy and operational performance for your division and play a key role in enhancing the customer journey on our site to win customers’ hearts and minds. Using market and customer data, you’ll enable a seamless and optimized experience, helping to manage the product roadmap and tooling needs, reporting and KPIs, A/B testing, taxonomy, search, SEO, and more.

• Structuring complex and ambiguous strategic problems – You’ll continuously analyze our eCommerce business and develop and implement site strategies to improve the end-to-end customer journey, driving innovation and growth for your Division. You’ll develop hypotheses and execute in-depth analyses, translating data into actionable insights and recommendations.

• Monitoring site health and performance through analytics and key metrics – You’ll help conduct internal business reviews and support the development of site metrics and dashboards to monitor site health and influence the overall direction for the site. You’ll also identify and escalate key site issues, and conduct root cause analyses to recommend and implement fixes.

• Operating with excellence – You’ll land the fundamentals and create and help scale best-in-class efficient workflows, processes and timelines, embedding operational excellence into everything you do.

• Becoming an invaluable strategic partner to internal stakeholders – You’ll advise on and partner with various internal teams to improve processes, identify opportunities, and scale best practice and governance, driving continual assessment and improvement of the site’s strategic direction and execution.

Founded in 2020, UJUU is an eCommerce platform and brand development studio. We endeavor to connect a global audience of underserved and underrepresented consumers to a diverse community and portfolio of carefully curated and vetted emerging designers and brands. We achieve this by offering elegant brand development services and eCommerce solutions across our family of brands.

Our vision is to create a best-in-class and forward-thinking shopping experience for our global community of black and brown across the African diaspora. We're just getting started, but we're already off to a promising start with the launch of our three portfolio brands: souk + Sepia, simisienna and Mango Maison. With each subsequent brand offering we strive to better serve and meet the unfulfilled needs of our expansive audience. In order to realize this vision it is imperative that we build a best in class Office Operations department

ABOUT THE SHOWROOM MANAGER

This opportunity will most resonate with an energetic and outgoing individual that is well-organized, a strong communicator, comfortable designing strategic systems and implementing new office processes and procedures with initiative and forethought. This individual will be adept at wearing multiple hats while managing and directing others to ensure UJUU showroom operate as a well-maintained environment of cleanliness, operational efficiency and cohesion. Lastly this individual will be flexible, resourceful, and an initiative driven team player firmly bought into helping realize UJUU’s core mission. 

YOU’LL BE A GREAT FIT FOR THIS ROLE IF  YOU ARE: 

• An optimistic natural leader and team player

• A strong project manager, comfortable with budgets and communicating with various stakeholders

• Resourceful and a creative thinker and strong problem-solving ability, including metrics-driven thinking

• A strategic planner able to develop, implement, and improve departmental processes 

• Experienced in managing a fashion showroom or store

HERE’S WHAT YOU’LL DO IN THIS ROLE:

• Hire, develop and actively manage direct reports to perform the functions of the Showroom as outlined below:

• HQ Showroom Logistics

• Coordinate and facilitate the initiation and maintenance of all facility functions including but not limited to: office equipment, furniture, telephone and internet lines, cable connections, security, HVAC, cleaning services, etc

• Manage and maintain ongoing relationships and contracts with third party contractors and service providers

• Establish relationship and liaison with the building management company to communicate UJUU needs and to building management and to  keep UJUU in compliance with updates to building procedures and protocols

• Work with Finance Department to track spending and oversee the ordering of business office supplies, kitchen supplies and general meeting  supplies

• Event Planning and Showroom Management

• Ensure the arrangement and organization of office wide events, such as: Employee Celebrations, Company Milestones and Parties, and other initiatives and special projects as requested by company management

• Coordinate with the respective Marketing Departments to anticipate and understand the needs of planned Office Events

• Identify showroom team needs and coordinate the addition of third party vendors or outsourced resources as necessary 

• Work with the Finance Department to develop and maintain budget for events 

• Returns Processing

• Manage relationship and service with all postage/freight providers (FedEx, UPS, etc)
  

• Oversee processing of all mail, packages, deliveries (both outgoing and incoming)

• Process Returns from Ecommerce Brands 

ADDITIONAL ROLE INFORMATION:

This role is full time with medical, dental, and vision insurance offered at an annual salary of $60,000. This role receives a monthly meal stipend for late nights in office in addition to many other company perks and benefits.